After-hours healthcare options

After-hours healthcare services are available to provide medical care outside regular business hours. These services ensure that you can access care when you need it, even during evenings, weekends, and public holidays.

Available Options

General Practitioner (GP) Clinics

• Many GP clinics offer extended hours for after-hours care.
• Some clinics operate on weekends and public holidays.

Urgent Care Centers

• Provide care for non-life-threatening conditions that require immediate attention.
• Examples include minor injuries, infections, and illnesses.

Telehealth Services

• Allow you to consult a healthcare provider via phone or video call.
• Convenient for advice, prescriptions, and referrals.

Pharmacies

• Some pharmacies operate 24/7 and can provide over-the-counter medications and advice.

Nurse-On-Call

• A 24/7 helpline staffed by registered nurses.
• Provides expert health advice and guidance.

When to Use After-Hours Services

• For non-life-threatening conditions that cannot wait until regular hours.
• Examples include minor injuries, infections, and illnesses.

When to Call Emergency Services

• For life-threatening conditions, always call triple zero (000) or visit the nearest emergency department.
• Examples include chest pain, difficulty breathing, or severe bleeding.

Where to Get Help

• Your GP (doctor)
• Urgent care centers
• Nurse-On-Call Tel. 1300 60 60 24
• Emergency services (for life-threatening conditions)

If you would like this information in an accessible format, please email: betterhealthchannel@dhhs.vic.gov.au